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Burnout in Organizational Life

Jonathon R.B. Halbesleben

Division of Management, Michael F. Price College of Business, University of Oklahoma, 206 Adams Hall, 307 W. Brooks, Norman, OK 73019, USA

M. Ronald Buckley

Division of Management, Michael F. Price College of Business, University of Oklahoma, 206 Adams Hall, 307 W. Brooks, Norman, OK 73019, USA

Burnout is a psychological response to work stress that is characterized by emotional exhaustion, depersonalization, and reduced feelings of personal accomplishment. In this paper, we review the burnout literature from 1993 to present, identifying important trends that have characterized the literature. We focus our attention on theoretical models that explain the process of burnout, the measurement of burnout, means of reducing burnout, and directions for the future of burnout research.

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Journal of Management, Vol. 30, No. 6, 859-879 (2004)
DOI: 10.1016/j.jm.2004.06.004
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