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Journal of Management
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Development and Validation of a Multidimensional Measure of Family Supportive Supervisor Behaviors (FSSB)

Leslie B. Hammer

Department of Psychology, Portland State University, P.O. Box 751, Portland, OR 97207-0751, hammerl{at}pdx.edu

Ellen Ernst Kossek

Organizational Behavior and Human Resource Management, School of Labor & Industrial Relations, Michigan State University, East Lansing, MI 48824-1032

Nanette L. Yragui

Department of Labor and Industries, SHARP Program, P.O. Box 44330, Olympia, WA 98504

Todd E. Bodner

Department of Psychology, Portland State University, P.O. Box 751, Portland, OR 97207-0751

Ginger C. Hanson

Department of Psychology, Portland State University, P.O. Box 751, Portland, OR 97207-0751

Due to growing work-family demands, supervisors need to effectively exhibit family supportive supervisor behaviors (FSSB). Drawing on social support theory and using data from two samples of lower wage workers, the authors develop and validate a measure of FSSB, defined as behaviors exhibited by supervisors that are supportive of families. FSSB is conceptualized as a multidimensional superordinate construct with four subordinate dimensions: emotional support, instrumental support, role modeling behaviors, and creative work-family management. Results from multilevel confirmatory factor analyses and multilevel regression analyses provide evidence of construct, criterion-related, and incremental validity. The authors found FSSB to be significantly related to work-family conflict, work-family positive spillover, job satisfaction, and turnover intentions over and above measures of general supervisor support.

Key Words: work and family • supervisor support • measurement development

This version was published on August 1, 2009

Journal of Management, Vol. 35, No. 4, 837-856 (2009)
DOI: 10.1177/0149206308328510
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