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Journal of Management
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The Development of a Feedback Environment and Role Clarity Model of Job Performance

Brian G. Whitaker

Department of Pyschology, University of Akron, Akron, OH 44325, bgw3{at}uakron.edu

Jason J. Dahling

Department of Pyschology, University of Akron, Akron, OH 44325

Paul Levy

Department of Pyschology, University of Akron, Akron, OH 44325

Researchers have recently begun recognizing the impact of contextual factors on important organizational outcomes. This study, involving 170 subordinate-supervisor dyads, develops a model that demonstrates that subordinates who perceive a supportive feedback environment display increased feedback seeking, higher role clarity, and higher performance ratings. Furthermore, the results show that effort costs moderated the relationship between the coworker feedback environment and feedback seeking from coworkers. Implications are discussed.

Key Words: feedback environment • feedback context • feedback seeking • feedback sources • job performance

Journal of Management, Vol. 33, No. 4, 570-591 (2007)
DOI: 10.1177/0149206306297581
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