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Accountability in a Performance Appraisal Context: The Effect of Audience and Form of Accounting on Rater Response and Behavior

Neal P. Mero

AACSB International-Association to Advance Collegiate Schools of Business, 777 South Harbour Island Blvd., Tampa, FL 33602, nealm{at}aacsb.edu

Rebecca M. Guidice

Department of Management, College of Business, University of Nevada, Las Vegas, 4505 Maryland Pkwy., Las Vegas, NV 89154

Amy L. Brownlee

Department of Management, Warrington College of Business, University of Florida, Gainesville, FL 32611

This study explored how context influences accountability in a performance appraisal context. Results demonstrate that audience characteristics influence rating quality, as raters accountable to higher status or mixed-status audiences provided more accurate ratings, whereas those accountable to a lower status audience provided more inflated ratings. Participant note taking also mediated the relationship between accountability to higher status or mixed-status audiences and rating accuracy. Raters required to account for ratings in person as opposed to in writing were more accurate when accountable to higher status or mixed audiences and provided more positive indicators of behavior when accountable to a lower status audience.

Key Words: accountability • performance appraisal • decision making

Journal of Management, Vol. 33, No. 2, 223-252 (2007)
DOI: 10.1177/0149206306297633
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