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Journal of Management
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Models of Interpersonal Trust Development: Theoretical Approaches, Empirical Evidence, and Future Directions

Roy J. Lewicki

Fisher College of Business, The Ohio State University, 2100 Neil Avenue, Columbus, OH 43210, lewicki.1{at}osu.edu

Edward C. Tomlinson

Boler School of Business, John Carroll University, 20700 North Park Blvd, University Heights, OH 44118

Nicole Gillespie

Warwick Business School, University of Warwick, Coventry, CV47AL United Kingdom

Most research on trust has taken a static, "snapshot" view; that is, it has approached trust as an independent, mediating, or dependent variable captured by measuring trust at a single point in time. Limited attention has been given to conceptualizing and measuring trust development over time within interpersonal relationships. The authors organize the existing work on trust development into four broad areas: the behavioral approach and three specific conceptualizations of the psychological approach (unidimensional, two-dimensional, and transformational models). They compare and contrast across these approaches and use this analysis to identify unanswered questions and formulate directions for future research.

Key Words: trust • trust development • interpersonal trust • distrust

Journal of Management, Vol. 32, No. 6, 991-1022 (2006)
DOI: 10.1177/0149206306294405
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