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Journal of Management
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Selection in the Information Age: The Impact of Privacy Concerns and Computer Experience on Applicant Reactions

Talya N. Bauer

School of Business, Portland State University, Portland, OR 97207, talyaB{at}sba.pdx.edu

Donald M. Truxillo

Department of Psychology, Portland State University, Portland, OR 97207

Jennifer S. Tucker

U.S. Army Research Institute, Ft. Benning, GA 31995-2086

Vaunne Weathers

Department of Psychology, Portland State University, Portland, OR 97207

Marilena Bertolino

Dipartimento di Scienze della Cognizione e della Formazione, Università degli Studi di Trento, 38068 Rovereto, Italy

Berrin Erdogan

School of Business, Portland State University, Portland, OR 97207

Michael A. Campion

Krannert School of Management, Purdue University, West Lafayette, IN 47907

The authors examined the influence of personal information privacy concerns and computer experience on applicants’ reactions to online screening procedures. Study 1 used a student sample simulating application for a fictitious management intern job with a state personnel agency (N = 117) and employed a longitudinal, laboratory-based design. Study 2 employed a field sample of actual applicants (N = 396) applying for jobs online. As predicted, procedural justice mediated the relationship between personal information privacy concerns and test-taking motivation, organizational attraction, and organizational intentions in the laboratory and field. Experience with computers moderated the relationship between procedural justice with test-taking motivation and organizational intentions in the field but not in the laboratory sample. Implications are discussed in terms of the importance of considering applicants’ personal information privacy concerns and testing experience when designing online recruitment and selection systems.

Key Words: online selection • personal information privacy • applicant reactions • familiarity with computers • organizational justice

Journal of Management, Vol. 32, No. 5, 601-621 (2006)
DOI: 10.1177/0149206306289829
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