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DOI: 10.1177/0149206306289099 The Effects of Critical Team Member Assertiveness on Team Performance and SatisfactionEller College of Management, University of Arizona, P.O. Box 210108, Tucson, AZ 85721-0108; Tel.: 520-360-0081 mpearsal{at}email.arizona.edu
Eller College of Management, University of Arizona, P.O. Box 210108, Tucson, AZ 85721-0108 In an effort to extend theory and research linking personality to team effectiveness, this study used the workflow networks literature to investigate the effects of critical team member dispositional assertiveness on team performance and satisfaction. Results from 64 teams working on a command-and-control simulation indicated that critical team member dispositional assertiveness positively affected team performance and team satisfaction. Results also indicated that both of those effects were due to improvements in the team's transactive memory system.
Key Words: assertiveness teams transactive memory criticality
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