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Virtual Teams: What Do We Know and Where Do We Go From Here?

Georgia Institute of Technology, College of Management, 800 West Peachtree Street NW, Atlanta, GA 30332-0520, USAluis.martins{at}mgt.gatech.edu

Lucy L. Gilson

Department of Management, School of Business, University of Connecticut, 2100 Hillside Road, Unit 1041, Storrs, CT 06269-1041, USAlucy.gilson{at}business.uconn.edu

M. Travis Maynard

Department of Management, School of Business, University of Connecticut, 2100 Hillside Road, Unit 1041, Storrs, CT 06269-1041, USAtravis.maynard{at}business.uconn.edu

In this paper, we review the research on virtual teams in an effort to assess the state of the literature. We start with an examination of the definitions of virtual teams used and propose an integrative definition that suggests that all teams may be defined in terms of their extent of virtualness. Next, we review findings related to team inputs, processes, and outcomes, and identify areas of agreement and inconsistency in the literature on virtual teams. Based on this review, we suggest avenues for future research, including methodological and theoretical considerations that are important to advancing our understanding of virtual teams.

Journal of Management, Vol. 30, No. 6, 805-835 (2004)
DOI: 10.1016/j.jm.2004.05.002


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