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Journal of Management, Vol. 29, No. 6,
801-830 (2003)
DOI: 10.1016/S0149-2063_03_00080-1
© 2003 Southern Management Association
Recent Research on Team and Organizational Diversity: SWOT Analysis and Implications
Susan E. Jackson
School of Management and Labor Relations, Rutgers University, 94 Rockafeller Road, Room 216, Piscataway, NJ 08854-8054, USA
Aparna Joshi
Institute of Labor and Industrial Relations, University of Illinois, Champaign, IL, USA
Niclas L. Erhardt
School of Management and Labor Relations, Rutgers University, Piscataway, NJ, USA
Sixty-three studies published in the years 1997–2002 are reviewed to assess the effects of workplace diversity on teams and organizations. Four major questions are considered: Which personal attributes have diversity researchers studied in recent years? What has been learned about the consequences of diversity for teams and organizations? What has been learned about the role of context in shaping the effects of diversity? How has research addressed the multi-level complexities inherent in the phenomenon of diversity? For each question, we consider the strengths and weaknesses of recent diversity research, point out opportunities for new research, and identify threats to continued advancement. The review concludes by considering practical implications of the accumulated evidence.
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