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What Makes Teams Work: Group Effectiveness Research from the Shop Floor to the Executive Suite
Susan G. Cohen
University of Southern California
Diane E. Bailey
University of Southern California
In this article, we summarize and review the research on teams and groups in organization settings published from January 1990 to April 1996. The article focuses on studies in which the dependent variables are concerned with various dimensions of effectiveness. A heuristic framework illustrating recent trends in the literature depicts team effectiveness as a function of task, group, and organization design factors, environmental factors, internal processes, external processes, and group psychosocial traits. The review discusses four types of teams: work, parallel, project, and management. We review research findings for each type of team organized by the categories in our heuristic framework. The article concludes by comparing the variables studied for the different types of teams, highlighting the progress that has been made, suggesting what still needs to be done, summarizing key leamings from the last six years, and suggesting areas for further research.
Journal of Management, Vol. 23, No. 3,
239-290 (1997)
DOI: 10.1177/014920639702300303
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D. J. Devine, L. D. Clayton, J. L. Philips, B. B. Dunford, and S. B. Melner
Teams in Organizations: Prevalence, Characteristics, and Effectiveness
Small Group Research,
December 1, 1999;
30(6):
678 - 711.
[Abstract]
[PDF]
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A. L. B. Bartlett, J. Probber, and S. Mohammed
The Effect of Team-Building on Team Process and Performance
Journal of Hospitality & Tourism Research,
August 1, 1999;
23(3):
299 - 311.
[Abstract]
[PDF]
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S. M. Farmer and J. Roth
Conflict-Handling Behavior in Work Groups: Effects of Group Structure, Decision Processes, and Time
Small Group Research,
December 1, 1998;
29(6):
669 - 713.
[Abstract]
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B. A. Wech, K. W. Mossholder, R. P. Steel, and N. Bennett
Does Work Group Cohesiveness Affect Individuals' Performance and Organizational Commitment?: A Cross-Level Examination
Small Group Research,
August 1, 1998;
29(4):
472 - 494.
[Abstract]
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