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Journal of Management
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Organizational Diagnostics: Translating the Political into the Technical

Rob Lucas

York University

The consequences of initial diagnoses for organizational decision making remain largely uninvestigated. This paper presents an account of a decision in a public bureaucracy whose outcome was essentially determined by its diagnostic component. Two aspects of diagnosis-framing and exclusion-are examined in detail, and the possibility that diagnosis tends to occur in one of two types of decision arenas is discussed.

Journal of Management, Vol. 13, No. 1, 135-148 (1987)
DOI: 10.1177/014920638701300111
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